Sales Policies
At Abuzar Consultancy, we are dedicated to providing high-quality software solutions, digital products, and professional consultancy services designed to meet your business goals. This Sales Policy outlines the terms and conditions governing the sale and delivery of our services and products.
1. Scope of Sales
This policy applies to all products, services, and digital solutions offered by Abuzar Consultancy, including:
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Software systems (Payroll, Accounting, HR, Inventory, etc.)
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Web and Mobile App Development
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Business Automation and Consultancy Services
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Subscription-based and Custom Software Solutions
Once a client confirms an order or project, the terms outlined in this policy apply automatically.
2. Pricing and Payment Terms
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All prices are quoted in PKR (Pakistani Rupees) unless otherwise stated.
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Payment terms and schedules are defined in the official quotation or proposal.
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Payments may be made via bank transfer, online payment gateways, or company cheque.
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Services or licenses are activated only after receiving the agreed payment.
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Any applicable taxes, bank charges, or currency conversion fees are the responsibility of the client.
3. Order Confirmation
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Orders are considered confirmed only after written approval, signed agreement, or online confirmation.
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Once confirmed, the project or service delivery will follow the timeline agreed upon in the proposal.
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Any changes in project scope after confirmation may result in additional charges or revised deadlines.
4. Delivery and Implementation
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Digital products are delivered via email, secure download link, or cloud access.
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Software implementation includes installation, setup, and initial training or support where applicable.
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Delivery timeframes depend on the project size, complexity, and client cooperation.
5. Customization and Revisions
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Custom development or modifications will be completed based on the approved client requirements.
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Any additional requests beyond the agreed scope will be quoted and billed separately.
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Minor revisions are included within a defined revision period after project completion.
6. Refunds and Cancellations
Please refer to our Refund Policy for detailed information on cancellations, eligible refund cases, and processing timelines.
Once services have commenced or software has been delivered, no refund will be issued.
7. Warranty and Support
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All software solutions include a standard warranty period to cover bugs or technical issues.
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Post-warranty support, maintenance, or updates are available under a separate maintenance contract.
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Our team is dedicated to providing timely and professional support to all clients.
8. Confidentiality
Abuzar Consultancy respects and protects the confidentiality of all client data, documents, and business information.
We do not share any confidential information with third parties without the client’s written consent.
9. Dispute Resolution
In case of disputes, both parties agree to resolve issues amicably through communication.
If unresolved, the matter will be handled under the laws of Pakistan and subject to the jurisdiction of relevant courts.
Disclaimer
Abuzar Consultancy reserves the right to amend or update this Sales Policy at any time without prior notice. Clients are encouraged to review this policy periodically for updates.